CreativeHadleyDike LLC (“Creative HadleyDike,” “we,” “us,” or “our”) runs creativehadleydike.com and related pages, courses and services. This policy covers what personal information we collect, how we use it, who we share it with, and the choices you have.
If you have questions, email christina@creativehadleydike.com.
1. Information we collect
Information you give us
- Contact and project inquiries: your name, email address, phone number (if you provide it), and the details you share about your question or pattern-making project.
- Free resources, quizzes and email sign-ups: your name, email address, and your answers to quizzes or sign-up questions.
- Course enrollment and the student portal: your name, email address, login details, course progress, and anything you post in course or community areas.
- Booking a call: your name, email address, phone number, the time you pick, and anything you share in the booking form.
- Purchases: billing name, email, billing address and order details. Payment card details go straight to our payment processors (Stripe and PayPal). We never see or store your full card number.
- Text messages: if you opt in to texts, your mobile phone number and your consent record (the date, time and form where you opted in).
- Live sessions: we record live coaching, office hours, trainings and patterning parties on Zoom so students can rewatch them. Your name, voice, video and chat messages may appear in the recording if you have your camera or mic on or you post in chat. To stay out of a recording, keep your camera and mic off and rename yourself before you join.
Information collected automatically
When you visit our website, we and our service providers collect some information automatically through cookies, pixels and similar technologies, including:
- your IP address, browser type, device type and general location (city or region)
- pages you view, links you click, the site you came from, and how long you stay
- whether you opened our emails or clicked links in them
2. How we use your information
We use your information to:
- answer your questions and project inquiries
- send you the free resources, quiz results and emails you signed up for
- give you access to courses, the student portal and coaching sessions
- process payments, deliver purchases and send receipts
- schedule calls and send reminders
- send newsletters, course updates and offers (you can unsubscribe any time)
- understand how people use the site so we can improve it
- show relevant ads on platforms like Facebook and Instagram
- protect the site from spam and fraud, and meet our legal obligations
3. Cookies, analytics and advertising
We use these tools on our website:
- Google Analytics shows us how visitors find and use the site. Google’s privacy policy explains how it handles data, and you can opt out with the Google Analytics Opt-out Browser Add-on.
- Meta (Facebook) Pixel lets us measure our ads and show ads to people who have visited our site. You can change your ad preferences in your Facebook and Instagram settings.
- GoHighLevel tracking connects your website visits to form sign-ups and email activity in our customer system.
You can block or delete cookies in your browser settings. Some parts of the site may not work properly if you do.
4. Services we use
We use trusted third-party services to run the business. They handle your information on our behalf, under their own privacy policies:
| Service | What it’s used for |
|---|
| Bluehost / WordPress | hosting this website and its contact forms |
| GoHighLevel | email list, freebies, quizzes, course portal, sales pages, booking calendar, and customer records |
| Stripe and PayPal | payment processing |
| Shopify and Etsy | selling sewing patterns (purchases there also follow Shopify’s and Etsy’s privacy policies) |
| YouTube | videos embedded on our pages (YouTube may set cookies when you play a video) |
| Google Analytics and Meta | analytics and advertising |
| Zoom | live sessions, calls and recordings |
Our website links to our social media pages (YouTube, Instagram, Pinterest, TikTok, Facebook) and to other websites. Their own privacy policies apply when you visit them.
5. How we share information
We do not sell your personal information for money. We share it only:
- with the service providers listed above, so they can do their jobs for us
- with advertising partners like Meta through the pixel, which some privacy laws may treat as “sharing” for targeted advertising
- if the law requires it, or to protect our rights, our students or the public
- if the business is sold or reorganized, in which case your information may transfer to the new owner under this policy
Text messaging: we never share your mobile number or text-messaging consent with third parties or affiliates for their marketing or promotional purposes. Text-messaging opt-in data and consent are left out of every type of sharing described above.
6. Emails, texts and your choices
- Every marketing email has an unsubscribe link. You’ll still get emails about purchases and courses you’re enrolled in.
- Text messages (SMS): we only text you if you’ve agreed to it, for example by checking a box on a form. Texts may include course and session reminders, booking confirmations, and occasional offers. How often you hear from us varies. Message and data rates may apply. Reply STOP at any time to stop getting texts, or HELP for help. Agreeing to texts is never required to buy anything.
- You can ask us to update or delete your information at any time (see section 8).
- You can turn off cookies in your browser and limit ad tracking in your device and social media settings.
7. How long we keep information
We keep your information while you’re on our email list, enrolled in a course, or a client, and for as long as we need it afterward for records, taxes, legal reasons or resolving disputes. Course access and recordings stay available for as long as the course or membership terms say.
8. Your privacy rights
Depending on where you live (for example Colorado, California, other US states, the UK or the EU), you may have the right to:
- ask what personal information we have about you and get a copy of it
- correct information that’s wrong
- ask us to delete your information
- opt out of targeted advertising and of any “sale” of your information
- withdraw consent you gave us at any time
To make a request, email christina@creativehadleydike.com. We may need to confirm your identity before we act on it. We’ll respond within the time the law requires and won’t treat you differently for using your rights.
International visitors: we’re based in the United States and our service providers store data in the US. If you use our site from outside the US, your information will be transferred to and processed in the US. Where GDPR applies, we process your information to fulfill a contract with you (for example a course purchase), with your consent (for example email sign-ups and non-essential cookies), or for our legitimate business interests (for example site security and improving our services).
9. Security
We use reputable providers and reasonable safeguards to protect your information. No method of storing or sending data online is 100% secure, so we can’t guarantee absolute security.
10. Children’s privacy
Our website and courses are meant for adults. We don’t knowingly collect personal information from children under 13. If you think a child has given us information, contact us and we’ll delete it.
11. Changes to this policy
We may update this policy from time to time. When we do, we’ll change the “Last updated” date at the top. If the changes are significant, we may also let you know by email.
12. Contact us
CreativeHadleyDike LLC
Aurora, Colorado, United States
Email: christina@creativehadleydike.com
